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Let’s make IT work smarter for your growing Buffalo or Western NY business
How IT Works
- 1 Book a time for a quick meeting with Jerry, Tanner and SynchroNet
- 2 Quickly get what support you need or put out the IT fire fast
- 3 Enjoy a return on your IT investment in as little as 30-90 days
SynchroNet Customers Say
Robyn Y.
2 months ago
I highly recommend- prompt, courteous, knowledgeable and professional- gets the job done!
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Mike H.
3 months ago
The entire team at Synchronet is amazing. Full support and technology. It is a must for operating my business. I can't thank Synchronet enough.
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Sandra B.
4 months ago
Randy always explains the steps performed to remedy issues, much appreciated!
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scott e.
4 months ago
Excellent Service!!
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David D.
5 months ago
Randy was very patient and helpful and responded to our request for assistance very quickly.
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Scott D.
6 months ago
We have been with Synchronet since September of 2013, I have found them very professional. They are able to take care of most problems in a timely manner, and have helped us to slowly upgrade our systems which were a little behind the times when we started. They have not been pushy trying to get us to upgrade, they just keep me informed so I can prioritize our issues and solve them as our budget allow. I would recommend Synchronet to others
Scott Dabb
Controller - Azar Design Co.
Scott Dabb
Controller - Azar Design Co.
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kimberly M.
6 months ago
SynchroNet's customer service is courteous and knowledgeable. Their response time is quick. They addressed all my concerns and provided a clear explanation to resolve the issue. The company focuses on both efficiency and quality in customer service.
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Bill S.
7 months ago
I’ve been working with SynchroNet for about two months now, and I’ve been thoroughly impressed. Their team is extremely organized, highly professional, and the level of service they provide is the best I’ve experienced from a vendor in this space.
Having worked with managed services providers for over 13 years, I can confidently say that SynchroNet has exceeded my expectations. As someone who also oversees a team of service professionals, I’m particularly attuned to the importance of service quality—both internally and externally—and SynchroNet truly stands out.
If you’re looking for a reliable, responsive, and genuinely collaborative partner for managed IT services, I highly recommend SynchroNet.
Having worked with managed services providers for over 13 years, I can confidently say that SynchroNet has exceeded my expectations. As someone who also oversees a team of service professionals, I’m particularly attuned to the importance of service quality—both internally and externally—and SynchroNet truly stands out.
If you’re looking for a reliable, responsive, and genuinely collaborative partner for managed IT services, I highly recommend SynchroNet.
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Sonya W.
7 months ago
Our office has used SynchroNet from the beginning (a very long time) Jerry and Pat along with their crew are responsive and knowledgeable. I wouldn’t put our IT in the hands of anyone else.
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J H.
1 year ago
Our company is very fast paced. We tend to have many IT needs on a daily basis. The team there is always on top of our requests and they do it with a smile in their voice. Great service here at every level.
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Ann L.
1 year ago
If I could leave more than 5 stars - I would!!!
From the top of the organization to those that answer the phones - this company exceeds my expectation every time.
We joined them with a long list of items that needed to be addressed - they helped me prioritize them and then execute without issues. I am always kept up to date on their progress. They explain IT items in a way a non-IT person can understand. In short, I highly recommend this organization!!!
From the top of the organization to those that answer the phones - this company exceeds my expectation every time.
We joined them with a long list of items that needed to be addressed - they helped me prioritize them and then execute without issues. I am always kept up to date on their progress. They explain IT items in a way a non-IT person can understand. In short, I highly recommend this organization!!!
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Jason W.
1 year ago
Our company Buffalo Girl Home Inspection needed IT services but didn't know who to turn to until we met Tanner at SynchroNet. He explained the service they provided in a very easy manner for us to understand. He was able to guide us through the process and now I don't know how we lived without him. Pricing and professionalism are 5 star!
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Allison V.
1 year ago
The Town of Pomfret moved our IT services to Synchronet and we could not be more pleased. Being a municipality, their finger is on the pulse of knowing the security we need, backups, etc. They are extremely attentive to answer all questions and fix any issues in a timely manner. I could not recommend them enough. Everyone within this company is a dream to work with. The Town of Pomfret has a relief knowing our IT is in such good hands.
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Natalya B.
2 years ago
As a business owner, there is nothing more peaceful than knowing your IT infrastructure is in safe hands. Five stars for their IT management and preemptive problem-solving!
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James F.
2 years ago
I need to say that SynchroNet seems really great so far. Been with them for 3 months now, and they’ve really gone the distance for us, as our new managed IT service providers in our West Seneca offices. Check ‘em out!
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NevaD
2 years ago
I love having this company for all my computer/IT issues!! They go above and beyond to make sure that everything works and continues to work the way I need it to!!
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Doug W.
2 years ago
Five stars all around. I met Tanner while networking and he is my go to person for any IT advice I need now or in the future! Anybody looking for IT services in the Buffalo area should be talking with SynchroNet.
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Stephanie K.
3 years ago
Tanner is passionate about helping local businesses ensure they have the security & support needed to run efficiently and without worry. Look no further if you're in search of an IT company.
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GenTech S.
3 years ago
We have had the pleasure of working with SynchroNet for the past nine months. Tanner took the time up front to discuss how they would be able to support our facilities in Arcade, NY and Poway, CA. Once a plan was put in place, the technical team has been able to execute that plan and deliver what was promised. Jason does a great job with communication and is always available when I have questions. I would recommend SynchroNet for your IT needs.
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Thomas D.
3 years ago
I've Known Tanner Sanderson for a few years
When it comes to service Synchronet it as good as I could hope for
Fast response and a Job done right the first time attitude
When it comes to service Synchronet it as good as I could hope for
Fast response and a Job done right the first time attitude
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Eric C.
3 years ago
SynchroNet is a great company to work with. Professional, responsive, and solved all of our issues in a timely manner. Highly recommend!
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Jayant C.
3 years ago
There's a lot of wonderful people that work for this company. I have the privilege of dealing with Tanner Sanderson. Great guy, you really get to sense that they care about you and your company.
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Ted P.
3 years ago
Tanner Sanderson and others at SynchroNet have been easy to work with and clearly technically competent. I recommend them whenever I have a chance to.
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Christopher P.
4 years ago
Have been using SynchroNet for about 4 years. This has proven time and time again to be the best decision for our organization. The staff is extremely professional, responsive and extremely capable of resolving our issues that arise. Everyone is always willing to go above and beyond to solve our issues. SycnhoNet is excellent at being creative and proactive with the interest of our organization as top priority.
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Larry B.
4 years ago
We use SynchroNet for our higher level IT support and services, and couldn't be happier with the responsiveness and insights offered by them. Switching from our old vendor to SynchroNet was definitely a good business move for us.
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Gabrielle B.
4 years ago
Whenever an IT situation arises, SynchroNet is there to save the day! My company has been working with them for approximately four years now. We are very impressed with the way they manage our technological needs. Every single person with whom I have worked has been friendly, competent, and professional. Their response time is superior. I always hear back from someone quickly, even if it is for something minor. If there is a crisis, they go above and beyond to assist until it is resolved. They also have a fabulous way of following up to ensure we are not experiencing further issues. If I have any questions, they are willing and able to answer them and they never talk over my head. SynchroNet is top-notch and you will not find a better group of people to work with.
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Lou D.
4 years ago
Our company has been using their services for the last 6+ years. Whenever we have IT issues, they are readily available and are able to resolve issues quickly to make sure that we are running smoothly. Their professional team are extremely friendly and knowledgeable.
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Neil Y.
4 years ago
Always very responsive and helpful! A great company to help support and manage of information technology services!
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Jeff L.
4 years ago
I have called several times at 6:30am and I always receive a call back within 10 minutes. They have been able to solve my issue every time. Very professional. I would highly recommend them.
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TONYA H.
4 years ago
My company has worked with them for a few years. They are quick to respond; friendly and find a solution. The saying in my office is that if I can't break it no one can - they always find a way to fix my issues 🙂
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Justin C.
4 years ago
The Best managed IT Company in WNY
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Pinelli L.
4 years ago
We have been using SynchroNet for several years now, and they make our lives so much easier! Jerry and his staff are easy to work with and extremely knowledgeable with a great response time. I would highly recommend them to anyone!
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Katrina S.
4 years ago
SynchroNet is the most trusted and reliable IT provider in Western New York. Thank you Jerry, Brooke, and the entire team!
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Paul I.
6 years ago
One of the best business decisions our firms, Precision Resolution and Paramount Settlement Planning, have made is partnering with SynchroNet. SynchroNet has been able to resolve issues that other providers could not. From their quick response time when responding to technical issues to helping our firms plan for the future, Jerry and the team SynchroNet have been invaluable resources for our practice.
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Cheryl S.
6 years ago
They were so easy to work with and extremely knowledgeable with a great response time. I would recommend them to anyone!
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Elena L.
6 years ago
We've been collaborating with SynchroNet on many project for the last 3 years. Jerry and Jason offer an exceptional hosting service, responses have been always prompt and clear. I would recommend SynchroNet to anyone who's looking for a reliable technical partner.
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Daniel M.
7 years ago
I depend on this company as much as I depend on anything when running my firm and making decisions. Signing up with Synchronet was one of the best business decisions I have ever made.
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Kelly K.
7 years ago
Synchronet is a pleasure to partner with! Everyone on their team is always very responsive, helpful, and cheerful with all matters. It is clear that they truly value their customers and partnerships. Would highly recommend!
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Amanda D.
7 years ago
Our company has partnered with SynchroNet for many many years and have always had a great experience with every individual on their team! They are passionate about their business and customers! Their support always answers the phone right away and is very helpful! We cannot say enough good things about our relationship.
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Jean C.
7 years ago
Our Town office has been with SynchroNet over a year now providing us with excellent customer service. The techs and office staff are very professional and the response time is amazing. Just knowing that our computers are protected and all our information is safely stored provides us with much peace of mind.
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Doug D.
8 years ago
I have been working with the SynchroNet team for more than a year. They are responsive and do everything in their power to keep my systems running smoothly. Better, they have gotten to know my business and are able to recommend technology solutions that helps me stay competitive and in some ways puts me ahead of my industry. I value our partnership and recommend them to anyone that needs quality and integrity from the IT provider.
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Ronald E.
8 years ago
Our company has been using SynchroNet for several years. We receive excellent service and value the relationship developed between us.
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Wild B.
8 years ago
Exceeded my expectations.
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Ruth F.
8 years ago
Amazing work on computer! Would recommend this company to anyone!
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Sam L.
8 years ago
Our law firm at Dempsey & Dempsey has been with Synchronet since they opened their doors in 1998. I have dealt with Jerry Sheehan and his brother, Pat, since the beginning of the "dark ages" and through the advancement of technology. They are true professionals who don't talk geek and explain in easy to understand language. Jerry's staff at Synchronet are extremely well trained and a pleasure to work with, especially my main man, Adrian. Please feel free to contact me for a personal reference as I cannot possibly write all the good things I have to say about this company in a post.
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Julie P.
8 years ago
This company has been fantastic to work with from day one. From the CEO, Jerry Sheehan, to the tech support folks that you deal with on a day to day basis- they are professional, responsive and always put their clients first. Synchronet is yet another great example of a Buffalo born business doing great things!
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Mark N.
8 years ago
Our firm switched to Synchronet a few months back and we could not be more pleased with the excellent service and knowledge of their staff. We were struggling with our IT systems prior to bringing them onboard and they have since resolved all of our major issues. Besides helping put our day to day struggles in the rearview, their response time to service calls is extremely quick and new issues are always resolved same day most times within an hour. Overall I would give them an A+ and look forward to our continued business with them.
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Rich W.
9 years ago
We have been using Synchronet since 2013. They are extremely professional and knowledgeable. They monitor our system and provide proactive services. They have helped us get better internet service and update our phone system. Highly recommend!
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Barbara J.
9 years ago
East Aurora Pediatrics obtained the services of SynchroNet Industries in 2010. We will continue to avail ourselves of their expertise and knowledge. The staff are professional, thorough and accessible 24/7. You can be rest assured the security of your internet is safe and secure in their capable hands. We highly recommend SynchroNet to keep your computers running at their highest efficiency and the security level top notch.
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Top Buffalo MSP and IT Support Questions
What is the difference between an MSP and traditional IT support?
Technology expenses are inevitable to operate any business today. MSPs offer proactive, subscription-based IT management, while traditional IT support is more reactive, handling issues as they arise on a pay-per-incident basis.
What services does a MSP provide?
MSPs like SynchroNet provide a range of IT services including network management, cybersecurity, disaster recovery, cloud computing, data backup, and help desk support.
Can MSPs customize their services to fit my business needs?
Yes, MSPs tailor services to suit your business needs, offering customized solutions for IT support, security, cloud management, and more.
How do MSPs ensure compliance with industry regulations?
MSPs ensure compliance by staying updated on regulations, implementing security measures, and providing audit support and documentation.
How do MSPs handle data backups and disaster recovery?
MSPs manage data backups by regularly backing up critical data to secure locations and implementing disaster recovery plans for swift restoration.
Are MSPs available 24/7 for support?
Yes, many MSPs including SynchroNet Industries offer 24/7 support to address IT issues promptly and ensure business continuity around the clock.
How does pricing work for MSP services?
MSP pricing depends on service level agreements, the scope of services, and the number of devices or users supported. You can typically expect to pay per user, per month, or per hour on special projects, with a minimum project size of $2,500.
Where is SynchroNet located?
SynchroNet Industries is located in the West Seneca neighborhood of Buffalo, New York in Erie County. If you’re looking for a Buffalo MSP or IT support services in Rochester, Erie or Western NY, SynchroNet can help.