Support Center

Remote Support

Please rate us on

If we have not EARNED a 5 star review, please click here to tell us how we can earn that honor!

PHONE SUPPORT
7:30am - 5:00pm:
(716) 677-2677

AFTER HOURS PHONE
5:00pm - 7:30am:
(716) 677-2677 #option 1

Support

Please use the following contact information for technical support requests only. For all other inquiries please use the information and form on the Contact Us page. If your request is received after 5:00 pm or before 7:30am Monday – Friday or Saturday / Sunday / Holidays, your request may not be processed until the next regular business day.

If this is an emergency and / or after hours please call 716-677-2677 and select option 1.

Submit a Service Desk Ticket

(Organization name and location)
Hidden
Hidden
Your Name
Accepted file types: jpg, gif, png, Max. file size: 8 MB.
Priority(Required)
(EMERGENCY is NOT to be used for after-hours problems, please call 716-677-2677)
Repeat Request
This field is for validation purposes and should be left unchanged.