The Basics of Managed IT Services

SynchroNet, a managed IT company in Buffalo, helps to serve the greater region with managed IT services. Many people don’t understand technology well enough to run it themselves. They may not understand what they’re paying for. You have to exercise caution because some companies may try to oversell you on what you need. At SynchroNet, we exist to serve the people not our own profits.

What Basics Can You Expect?

You have a few common basics that you can expect from our managed IT services, such as:

  • Cyber security
  • Optimized network
  • Data backup and management
  • Disaster recovery
  • Protection from outside threats

This shows you some of the basics of what you need with a managed IT company. At SynchroNet, we will tailor our services to fit your needs. We understand how each company will differ in what they need. Some companies may have specific compliance requirements because of the industry that they serve. Our IT professionals can help to ensure that you stay compliant so that you never face expensive fines from HIPAA.

Understand Your Goals

When you hire a managed IT service provider, you want to check to see that they understand your goals. You want to make sure that they know where your business is headed because they can tailor the technology around it to fit your goals. As you progress, businesses need to learn how to adapt and evolve. Your needs may change, and you want to have an IT service provider that understands that.

The businesses that do the best aren’t the ones that plan the most. In fact, many businesses with a solid plan fail because they didn’t listen to the tide of the changing market and learn to surf the wave. You have to stay dynamic and adapt to whatever the market wants.

Ensuring You Pay for the Right Amount of IT

Managed IT services lower the risk that you will overpay or underpay for IT services. With a managed IT service provider, they will work together to ensure that they resolve your problems as they arise. You don’t have to hire someone in-house this way, which can save your business tens of thousands of dollars per year. Managed service providers work on contract, which means that you’re the client. They want to keep you happy, or they risk losing your business.

Ongoing Monitoring of your Network

As much as possible, you want to reduce network downtime because this can quickly eat into your profits. Our experts will monitor your network in an ongoing way to ensure that it stays up and running. We will perform the updates as the need arises. This keeps you safe with impenetrable security and the latest improvements.

SynchroNet offers 24/7/365 support. This means that if you experience downtime for any reason, our experts will come in to ensure that your technology stays up and running. We will fix problems as they arise, but we will also keep a close eye on your technology to stop problems before they have the chance to materialize. We will explore your IT solutions to help you identify the one that works best for you.