Posts by Jerry Sheehan
SOC 2 on Main Street: Prep Steps for SaaS Shops in WNY.
More than half of mid-market buyers now ask for a SOC 2 before they even book a demo. For SaaS teams in Buffalo–Niagara, trust is not just a promise it’s proof. This article is your guide to SOC 2 readiness and audits in Buffalo, made for real product teams with real deadlines. Western New York’s buyers…
Read MoreIT Support for Healthcare Practices in Buffalo: HIPAA, EHR, and Beyond.
One in four healthcare data breaches happens because of stolen credentials, the Office for Civil Rights says. This can shut down clinics for days. In Western New York, the risk is high because of the fast pace of healthcare. Healthcare providers in Buffalo have big challenges. They deal with busy clinics, referrals, and connections to…
Read MoreWinterized Helpdesk: SLAs, Spares, and Remote Kits for Lake-Effect Weeks.
During the November 2022 blizzard, Erie County saw snowfalls over 80 inches in just four days. Roads disappeared, and power flickered. This led to a huge increase in tickets while trucks were stuck. When the weather gets bad, Buffalo businesses need reliable helpdesk support. This article will show how to handle winter weather. We’ll talk…
Read MoreRochester Snow Days: Teams/Zoom QoS + LTE/5G Failover Recipes.
Monroe County can get over a foot of snow in just 24 hours from a single storm. But Microsoft Teams and Zoom don’t worry about the weather. They focus on keeping calls clear by avoiding latency, jitter, and loss. When it snows, streets freeze, and offices close. Home routers also struggle. This is why it’s…
Read MoreCheap DR That Works: S3-Compatible + Immutable for WNY
Last year, the FBI saw thousands of ransomware attacks. The costs to recover were often more than the damage. For Western New York SMBs, this is a big problem. The solution is simple: use Cheap DR, S3-compatible storage, and immutable storage to protect data and keep costs steady. This approach ensures quick, clean restores and…
Read MoreAmherst Office Networks: Fiber + 5G Blended for Near-Zero Downtime.
Here’s a wake-up call: outages cost $12,900 per minute on average. For big companies, it’s up to $23,750. Even the smallest outage can cost over $100,000. For Amherst office networks, this means a small problem can quickly become a big budget issue. Fiber + 5G blended connectivity is becoming popular. It combines fast fiber with…
Read MoreBuffalo MDR vs. MSSP: What Actually Catches Real Attacks.
Ransomware attacks have tripled in the last three years. The average cost of an incident is now $1.85 million. This is a huge financial hit for many businesses, often wiping out a year’s payroll in just one weekend. This is why it’s important to compare Buffalo MDR and MSSP for SMB security. A fresh look…
Read MoreThe 8 Controls WNY Cyber Insurers Now Verify.
IBM says the average data breach now costs $4.88 million, with healthcare at $9.77 million. In Western New York, this has changed how insurance policies are written. Insurers now check eight key controls before agreeing to terms. This change affects every cyber insurance renewal in Buffalo. It sets the standard for coverage, from business loss…
Read MoreFrom AS/400 to Azure: Modernizing Legacy ERP in WNY.
Microsoft Dynamics GP is used by about 50,000 active installations worldwide. Many of these are on old servers, similar to those in Western New York. When Windows Server reaches end-of-support, security updates stop. This increases the risk to production and compliance quickly. In Buffalo and the Southern Tier, plants use AS/400 and Dynamics GP for…
Read MoreBackup That Actually Restores: Immutable + Offsite for WNY.
47% of backups fail to restore when needed, according to Gartner. In Western New York, lake-effect storms and brief power outages can hit businesses hard. This article explains how immutable storage and offsite replication ensure backups are recoverable. We aim for secure data backups in Buffalo that work in real-world scenarios. I-Evolve’s i-Standy offers write-once…
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