Posts by Jerry Sheehan

Did you know unmanaged printing can eat up 1–3% of a company’s revenue? Many businesses don’t even track it. This hidden cost and risk pattern is common in IT too. Leaders in Rochester are turning these blind spots into wins with managed IT services. Companies like manufacturers, logistics hubs, banks, and professional services need reliable…

Did you know unplanned downtime can cost up to 20% of productivity in industrial settings? In Erie, this loss affects the plant floor, office, and customer service. Every hour of downtime increases costs, erodes trust, and puts extra pressure on workers. In Erie, manufacturers and small businesses rely on their schedules and output. When systems…

Here’s a shocker: during peak lake-effect weeks, some Buffalo teams see ticket volume jump by more than 30%, according to service desk logs from regional MSPs. This surge highlights common issues—network readiness, remote access problems, and unclear ownership. This guide offers clear, field-tested steps you can apply right away. We wrote this for tech leads…

The managed services market is growing fast. It’s expected to hit $25.5 billion in 2025 and $28.8 billion by 2030. This growth means more providers and more chances for mistakes, mainly for Western NY companies looking for an MSP. This guide will show you the seven biggest mistakes to avoid during MSP selection for your…

Rochester’s tech sector grew 25% from 2020 to 2025. RIT’s Venture Creations grads raised $500 million, keeping 85% of it local. A $40 million federal grant and Micron Technology’s plans are fueling growth. Downtime, security issues, and compliance problems cost startups a lot of time and money. That’s why managed IT services are now essential.…