Welcome to the SynchroNet IT Support Blog

Dive into the latest trends, insights, and expert advice in the world of IT support. Our IT Support Blog is designed to help businesses of all sizes navigate the complexities of modern technology. Whether you're looking for tips on improving cybersecurity, exploring cloud solutions, or learning how to protect your business from ransomware, you'll find valuable information right here.

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Erie PA to Buffalo: Cross-Site Backups Over SD-WAN the Right Way.

By Jerry Sheehan | October 21, 2025

40% of unplanned outages last for hours if data is in one place. This is a big risk for teams...

Group of students outside a modern Buffalo-area school during winter, symbolizing K-12 cybersecurity readiness and CIS IG1 best practices for local districts.

K-12 Winter Cyber Playbook: CIS IG1 for Districts from Batavia to West Seneca.

By Jerry Sheehan | October 21, 2025

Last winter, U.S. schools faced cyber incidents every 2.9 days, the K12 Security Information eXchange reported. In Western New York,...

Business professionals evaluating IT service proposals surrounded by red flags showing vague requirements, unrealistic timelines, and limited budgets—illustrating common managed IT support red flags in Western New York.

MSP Red Flags We Keep Seeing in WNY RFPs.

By Jerry Sheehan | October 20, 2025

Did you know that some procurement structures can increase costs by up to 18 percent? In Western New York, we...

Team of SaaS professionals in a downtown Buffalo office collaborating on SOC 2 compliance preparation for Western New York startups.

SOC 2 on Main Street: Prep Steps for SaaS Shops in WNY.

By Jerry Sheehan | October 20, 2025

More than half of mid-market buyers now ask for a SOC 2 before they even book a demo. For SaaS...

Modern Buffalo healthcare office with computer workstation and organized records, symbolizing HIPAA-compliant IT support and secure EHR management.

IT Support for Healthcare Practices in Buffalo: HIPAA, EHR, and Beyond.

By Jerry Sheehan | October 20, 2025

One in four healthcare data breaches happens because of stolen credentials, the Office for Civil Rights says. This can shut...

IT helpdesk team working in a modern office overlooking a snowy cityscape, prepared with spare equipment and remote support kits for winter disruptions.

Winterized Helpdesk: SLAs, Spares, and Remote Kits for Lake-Effect Weeks.

By Jerry Sheehan | October 20, 2025

During the November 2022 blizzard, Erie County saw snowfalls over 80 inches in just four days. Roads disappeared, and power...

IT specialists working on laptops in snowy Rochester field near a lit LTE tower, testing 5G failover and video call quality during winter conditions.

Rochester Snow Days: Teams/Zoom QoS + LTE/5G Failover Recipes.

By Jerry Sheehan | October 17, 2025

Monroe County can get over a foot of snow in just 24 hours from a single storm. But Microsoft Teams...

Modern data storage silos and backup servers set in a rural Western New York landscape, symbolizing affordable and reliable S3-compatible disaster recovery solutions.

Cheap DR That Works: S3-Compatible + Immutable for WNY.

By Jerry Sheehan | October 17, 2025

Last year, the FBI saw thousands of ransomware attacks. The costs to recover were often more than the damage. For...

Amherst office IT setup with fiber and 5G network connection for uninterrupted business operations.

Amherst Office Networks: Fiber + 5G Blended for Near-Zero Downtime.

By Jerry Sheehan | October 17, 2025

Here's a wake-up call: outages cost $12,900 per minute on average. For big companies, it's up to $23,750. Even the...

What You’ll Discover in Our IT Support Blog:

Expert Guidance: Learn from our IT consultants about the best practices for managed IT services through the IT Support Blog.
Cybersecurity Tips: Protect your business with actionable advice on data security and ransomware defense, shared in our IT Support Blog.
Cloud Insights: Discover the benefits of cloud computing and how it can enhance your operations by exploring our IT Support Blog.
Business Continuity: Prepare your organization for unexpected disruptions with continuity strategies featured in the IT Support Blog.
Microsoft Support: Optimize your tools with in-depth guides and troubleshooting tips provided in the IT Support Blog.

Each post in the IT Support Blog is carefully crafted to provide practical, real-world solutions that empower your business to thrive in today’s tech-driven landscape. Our IT Support Blog features articles tailored to both beginners and IT professionals, ensuring there's something for everyone.

Explore Our IT Support Blog

Browse through our curated collection of posts in the IT Support Blog, neatly organized in a grid layout for easy navigation. Each article in the IT Support Blog offers actionable insights, step-by-step guides, and innovative strategies to address your IT support challenges. Bookmark the IT Support Blog page and stay updated with fresh content added regularly.

Why Follow Our IT Support Blog?

Stay informed on the latest IT trends and updates with the IT Support Blog.
Gain access to expert solutions tailored for small and mid-sized businesses by reading the IT Support Blog.
Learn how to leverage technology to streamline your operations, guided by the articles in our IT Support Blog.

Explore the SynchroNet IT Support Blog today and uncover the tools and strategies you need to enhance your IT systems and achieve business success!

The SynchroNet Way

Want to move your business IT from the wild, wild West to an island of serenity? We get it, and we’ve helped transform everyday work life for hundreds of clients using The SynchroNet Way.

With our approach you get:

Standardization and a 100-point Best Practices checklist assigned to a dedicated network administrator.
Strategic planning at an executive level with a dedicated vCIO that keeps you on track for the long run.
Proactive support that monitors and protects your systems around the clock.
Reactive support from our friendly and caring customer support team who are always on the lookout for repeat issues.