Going Away for the Holidays?

This article may be a bit of a re-run, but we thought it still might be helpful to revisit (and supplement) the steps business owners and professionals should take if they’re closing shop for a few days. Let your customers know ahead of time that you’ll be closed. You may also want to leave contact…

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Website Hospitality for People with Disabilities

We know how the Biblical Christmas story goes, right? A key component of the narrative is “no room at the inn” for the very pregnant lady. So, in the spirit of the season, we thought we’d torture a metaphor and ask if your website is welcoming of people with special needs  … or does it…

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Fearsome Amex Phishing Scam

We know this horror story: A trusted character is not who (or what) others think he is. Typically, movie audiences get to see the creature’s eyes glow or go all black when the onscreen victim isn’t looking. Devils behind a recent phishing scam that targeted American Express accounts, however, were fiendishly clever about hiding their…

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Nine Ways to Make Managing Business Finances Easier

The tax-filing deadline is upon us. If you’ve recently had some uncomfortable conversations with your accountant, you may be wondering how to make the process go more smoothly in the future. You could start by using the following financial management tools and practices: Accounting Software – You’ve probably heard of QuickBooks, but there are other…

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But Sam I Am, I Like My White Spam!

Okay, so you have an e-mail inbox that’s just bursting at the seams with critical updates, immensely important notifications and e-newsletters that will eventually unlock the mysteries of the universe and set you on the path to eternal bliss. Nevertheless, it all makes for more of a mess than you’d like. Here are some suggestions…

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Do You REALLY Want That Email?

We all like free stuff. If the lady in the supermarket deli offers a sample hors d’oeuvre, we say, “Why not?” A free car wash after we fill up the gas tank? “Why not?” A free puppy? “Why …” hmmm.  And that’s the issue. Sometimes “free” comes with a commitment that we really don’t want…

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Warning Signs of Inbox Overload

With 80,000 employees receiving an average of 100 emails each in their inbox, one French communications company, Atos, found that only about 15% of the messages were actually useful. To stem the tide, Atos took the seemingly radical step of banning internal emails (BBC News). As well, the Radicati Group reports that 42% of corporate…

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Outlook… Charm or Curse?

Do you open Outlook and check your email as soon as you sit down at your desk each day? If you do, you’re not alone. The average professional switches applications 30 times an hour to check or answer messages… and the effect on productivity can be staggering. Outlook…Charm or Curse? According to McKinsey Global Institute, reading…

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